1. Introduction
Welcome to Optimusways ("Optimus", "we", "our", or "us"). This Privacy Policy explains how we collect, use, protect, and disclose information when you access or use our website, platform, applications, and related services (collectively, the "Services").
Optimus provides AI-powered financial interoperability solutions designed to help businesses connect workflows, software systems, payment processes, and reconciliation activities while maintaining user authorization and control.
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Information You Provide
When you interact with Optimus, you may provide:
- Name
- Business name
- Email address
- Phone number
- Company information
- Account details
- Information submitted through demo requests, contact forms, or support requests
Business and Workflow Information
When authorized by you, Optimus may process information required to provide workflow automation services, including:
- Business software information
- Invoice and transaction-related information
- Customer and business records required to complete authorized workflows
- Payment workflow details
- Reconciliation information
- User preferences and configurations
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage activity
- Log data
- Security and performance information
3. How We Use Information
We use collected information to:
- Provide, maintain, and improve our Services
- Process authorized business workflows
- Connect supported business applications and payment systems
- Verify workflow outcomes and reconciliation results
- Respond to support requests
- Communicate service updates and product information
- Improve security and prevent unauthorized access
- Analyze usage patterns and improve user experience
We do not use customer information for unrelated advertising, behavioral profiling, or selling personal data.
4. AI Processing and Automation
Optimus uses artificial intelligence technologies to understand business workflows, assist with authorized actions, and improve automation capabilities.
AI systems may process contextual information necessary to perform requested workflows. However:
- Optimus only performs actions within authorized permissions.
- Users remain responsible for reviewing and approving applicable actions.
- Optimus does not make independent financial decisions on behalf of users.
- Sensitive payment credentials are not intended to be processed by AI systems.
5. Payment Information
Optimus may facilitate payment-related workflows through PayLync or supported payment partners.
We do not store full payment card numbers or sensitive payment credentials unless explicitly required and securely handled according to applicable payment security standards.
Payment processing may be performed by third-party payment providers subject to their own privacy policies and security practices.
6. Information Sharing
We may share information only in the following circumstances:
Service Providers
We may share information with trusted vendors that help us:
- Host infrastructure
- Provide security services
- Maintain software systems
- Support customer operations
Business Integrations
Information may be shared with connected business applications only when authorized by the user.
Legal Requirements
We may disclose information when required by:
- Applicable laws
- Government requests
- Legal proceedings
- Protection of our rights or users
We do not sell personal information.
7. Data Security
We implement reasonable technical and organizational measures designed to protect information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Security measures may include access controls, encryption, monitoring, authentication requirements, and audit processes.
However, no internet-based service can guarantee complete security.
8. Data Retention
We retain information only for as long as necessary to:
- Provide Services
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we may securely delete or anonymize it.
9. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Requesting access to your data
- Requesting correction of inaccurate information
- Requesting deletion of information
- Restricting certain processing activities
- Requesting information about how your data is used
To exercise these rights, contact us using the information below.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website functionality
- Understand website usage
- Maintain security
- Improve user experience
You may control cookie preferences through your browser settings.
11. Third-Party Services
Our Services may integrate with third-party platforms, including business software, payment providers, and infrastructure providers.
We are not responsible for the privacy practices of third-party services. We encourage users to review their privacy policies.
12. Children's Privacy
Our Services are intended for businesses and professional users. We do not knowingly collect personal information from children under applicable legal age requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
14. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Email: support@optimusways.com