Privacy Statement

BlueOlive does not share any customer information and/or collected data through product use with any third-parties without your consent. All information is for the sole purpose of BlueOlive, the use of its Site and offered Services.

Last Updated: November 1, 2023
Effective Date: October 1, 2023

BlueOlive PRIVACY STATEMENT

BlueOlive Payments, Inc. dba Optimusways, its subsidiaries, and its affiliates (collectively, BlueOlive) is committed to maintaining robust privacy protections.  The terms “we,” “us,” and “our” refer to BlueOlive. “You”, “your” refer to you, whether personally or on behalf of an entity as a user or visitor of our website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the Site). Our Privacy Statement (Privacy Statement) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Site and Services (defined below.)

By using our Site, you acknowledge our Privacy Statement, including our collection, storage, use, and disclosure of your personal information as described in this Privacy Statement. In addition, by using our Site, products, services, and/or services offered across partnered and unaffiliated sites (collectively, Services), you are accepting the policies and practices described in this Privacy Statement (including the California Privacy Statement if applicable.) Each time you visit our Site or use our Services, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use, and disclosure of the information that you provide.

Information for California residents can be found in our California Privacy Statement.

COLLECTION OF PERSONAL INFORMATION

On accessing or visiting our Site, we collect your domain name and other user information including without limitation, general information on what pages you access or visit. The information that we collect from your devices (1) is used to improve the content of our Site; (2) may be used to notify you about updates to our Site; (3) is shared with agents or contractors who assist in providing support for our internal operations; and (4) as permitted by law, is used by us to contact you for marketing and advertising purposes. This information is collected through web server logs, cookies, and other technologies (described below) that allow us to track the general statistics and data from our visitors as they utilize our Site.

COOKIES AND OTHER TECHNOLOGIES:

Our Site uses cookies, web beacons, java scripts, and similar automated technologies to collect certain information about your activity relating to your visit to our Site.  These technologies collect your Internet Protocol (IP) address, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.  We use this data to analyze trends, administer our Site, track users’ movements through our Site, and gather demographic information about our user base as a whole.  We may receive reports based on these technologies on an individual or aggregated basis.

A “cookie” is a small text file that websites send to your computer or other Internet-connected devices to identify your browser or to store information or settings in the browser. A “web beacon”, also known as an Internet tag, pixel tag, or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Our Site uses first-party cookies (served directly by our Site domain when you visit our Site).  We may collect information about your online activities over time and across different sites and services when you visit our Site.

DO NOT TRACK SIGNALS

Some web browsers allow you to turn on Do Not Track (DNT), which sends signals to websites you visit, telling those sites that you do not want your online activities to be tracked. Our Site currently is not designed to respond to DNT signals received from web browsers.

HOW WE SHARE PERSONAL INFORMATION

We do not collect personal information from you unless you provide it to us in conjunction with the Services we offer. The information collected is used for account setup and the Services that you request.

We do not license, sell, rent, or trade any collected business information about your account or other personal information unless explicitly authorized by you. The personal information you provide is to help complete a transaction or for us to provide a Service initiated by you, or the disclosure is otherwise lawfully permitted or requested. We will share your personal information with third-parties only in the ways that are described in this Privacy Statement.

Affiliates and Business Partners:

We may share your personal information with our affiliates, subsidiaries, business partners, and related entities if we need to in order to maintain our business and provide Services to you.  

Service Providers:

We may provide your personal information to companies that provide services to help us with our business activities, such as customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.  These service providers may include internet service providers and operating systems and platforms.  Google Analytics is one service provider included here, and you may access Google’s Privacy Policy by visiting: https://policies.google.com/technologies/partner-sites

Other Third-Parties:

We will disclose your personal information to other third-parties upon your request.

Compliance with Legal Obligations:

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes in Business Structure or Ownership:

We reserve the right to transfer your personal information in the event BlueOlive is involved in a merger, acquisition, or sale of all or a portion of its business or assets.

SECURITY

The security of your personal information is important to us. We use several security measures designed to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at support@optimusways.com.

We will retain your information (1) for the length of time your account is active; (2) for the length of time required to provide you Services that you have requested and paid for; and (3) as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

Upon request, we will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at support@optimusways.com. We will respond to your request in a commercially reasonable timeframe.

CHANGES TO OUR PRIVACY STATEMENT

We reserve the right to change this Privacy Statement and our Terms of Use at any time.  We will alert you to any changes by posting a revised Privacy Statement on the Site and updating the “Last Updated” date to indicate the date of such changes, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review the Privacy Statement to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Privacy Statement by your continued use of the Site after the date such revised Privacy Statement is  posted. 

CALIFORNIA PRIVACY STATEMENT

Last Updated:  November 1, 2023

Effective Date: October 1, 2023

This CALIFORNIA PRIVACY STATEMENT supplements the information contained in the Privacy Statement of BlueOlive Payments, Inc., its subsidiaries and its affiliates (collectively, BlueOlive, we, us, or our) and applies solely to visitors, users, and others who reside in the State of California (consumers or you). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and other California privacy laws.  Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We are required to tell you about the personal information we collect about you and how this information ties back to “legal categories” of personal information that are listed in the legislation.  Please see the chart below that clarifies the type of information collected (as detailed in the Privacy Statement above) and its “legal category”:

1. The legal category of personal information,
2. Examples of the types of personal information included in each legal category,
3. The purpose for why we collect and use your personal information for each legal category; and
4. The business purposes for which we share your personal information and with whom.

For a more detailed description of the purposes of use and sharing with third-parties included in the California Privacy Chart, please see the “Sharing Personal Information” section below.

California Privacy Chart

Personal information does not include:

• Publicly available information from government records.
• De-identified or aggregated consumer information.
• Information excluded from the CCPA’s scope, like:
  • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
  • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
  •  

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from our consumers or their agents. For example, from documents that our consumers provide to us related to the Services for which they engage us.
• From your devices/indirectly from you. For example, from observing your actions on our Site.
• From third-parties, such as online advertising agencies and providers. For example, when our ad network partners use cookies and web beacons to collect information about your internet activities.
•  

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

• To provide you with content, including our Site and Services.
• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a quote or ask a question about our Services, we will use that personal information to respond to your inquiry. If you provide your personal information to contract for our Services, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
• To provide, support, personalize, and develop our Site and Services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Site experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Site, third-party sites, and via email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Site and Services, databases and other technology assets, and business. This includes detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
• Debugging to identify and repair errors that impair existing intended functionality.
• To provide you with services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, and providing analytic services.
• For testing, research, analysis, and product development, including to develop and improve our Site, products, and services. This includes undertaking internal research for technological development and demonstration.
• Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
• Undertaking activities to verify or maintain the quality or safety of the services we provide, and to improve, upgrade, or enhance the services.
• Short-term, transient use, provided that the personal information is not disclosed to another third-party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

Affiliates:

We may share your personal information with our affiliates, subsidiaries, and related entities if we need to, in order to maintain our business and provide products and services to you.  If we share your information, we will share only the information that is necessary and we will take reasonable steps to make sure that third-parties take prudent steps to protect your information. 

Service Providers:

We may provide your personal information to companies that provide services to help us with our business activities, such as customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.  These service providers may include internet service providers and operating systems and platforms, and may also include companies providing you behavioral advertising on our behalf.

Other Third-Parties:

We will disclose your personal information to other third-parties upon your request.

Compliance with Legal Obligations:

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes in Business Structure or Ownership:

We reserve the right to transfer your personal information in the event BlueOlive is involved in a merger, acquisition, or sale of all or a portion of its business or assets.

In the preceding twelve (12) months, we have not sold any personal information to anyone or shared your personal information with third-parties for those parties’ commercial use.  We do not knowingly collect, sell, or share for commercial purposes any personal information of minors under 18.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third-parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we disclosed your personal information for a business purpose, a list of disclosures made for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 ).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Opt Out of Sale: You may have the right to ask us not to sell your personal information.  We do not sell your personal information, but if you wish to make a request, we are happy to confirm that we do not sell your personal information.  

Exercising Access, Data Portability, Deletion Rights

To exercise the access, data portability, deletion rights as described above, please submit a verifiable consumer request to us by either:

• Calling us at: +1 (888) 405-4797
• Emailing us at: support@viaoptims.io

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

We are only required to honor your verifiable request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information to allow us to evaluate and honor your request, including your name, business name, and business city and state.
• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, including your name, business name, and customer ID or account number.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
• If you designate an authorized agent to make a request on your behalf, we may require you to verify your identity and provide the authorized agent’s identity and contact information to us.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

However, we do consider requests made through your password-protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.  If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable 

consumer request’s receipt.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Notice

We reserve the right to amend this Privacy Statement at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our Site homepage.

Contact Information

If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone:         +1 (888) 405-4797

Website:       https://optimusways.com

Email:           support@optimusways.com
Address:       PO Box 23506 North York, RPO Dexter, Ontario, Canada M2H 3R9